What support is available if staff cannot log in, or have issues with the system? Is there a helpdesk for example?
Can I have a System Administrator on the Academy who looks after all of the training?
Is your Academy hosted on the cloud, deployed on-site or both?
Do we need to 'Whitelist' any sites or email domains?
Where are our servers located?
Can we add our branding to your system?

Can I have a System Administrator on the Academy who looks after all of the training?

26 June 2018 11:09
Updated

Yes. We have 4 levels of permissions for Academy users: Account Owner, Training Administrator, Team Leader and Trainee and you can have as many of each as you need in one account. Please note that the "Account Owner" settings are only available to our Enterprise customers.

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