For support and guidance with FastDraft features and functions, please consult the FastDraft Handbook.
Contract Support Officers are the first point of contact for the following:
- Requests for access to specific contracts (via EA Project Manager)
- Changes to user access levels
- Technical issues (please do not contact Built Intelligence directly)
- Queries not covered in the FastDraft Handbook or the FAQ sheet
Hub Contract Support Teams
| Hub | Office | |
| South West | Exeter | SW-CSO@environment-agency.gov.uk |
| South East | Worthing | SOUTH-CSO@environment-agency.gov.uk |
| Midlands | Birmingham | MIDS-CSO@environment-agency.gov.uk |
| Eastern | Reading and Peterborough | EAST-CSO@environment-agency.gov.uk |
| North West | Warrington | NW-CSO@environment-agency.gov.uk |
| North East | Leeds | YNE-CSO@environment-agency.gov.uk |
| Central | Central | Central-CSO@environment-agency.gov.uk |
N.B. For contracts outside of MPPD, please contact the Central Hub for support.
For further information, see Welcome to FastDraft.
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